01 / FLIGHT DECK REDESIGN
02 / PROBLEM
The voice command equipment’s toggle switch was originally designed decades ago, before anyone could anticipate how frequently pilots would actually use it. As failures grew more common across the fleet, they created compounding risk: slower aircraft production due to part reliability and rework, reduced in-service aircraft availability from grounding, escalating maintenance costs, and a real risk of FAA noncompliance. The challenge: fix the failures without compromising pilot ergonomics or the physical constraints of the existing system.
ROLE
Owner, end to end
TEAM
Cross-functional × 5
TIMELINE
42 weeks
STATUS
Approved & implemented fleet-wide
Weeks, problem to approval
Stakeholder groups aligned
Design options evaluated before selection
In-service aircraft receiving the redesign
03 / ROOT CAUSE
04 / SOLUTION
I ran a design workshop with stakeholders across voice command systems, materials, electrical, human factors, and reliability to align on requirements. Two options carried major costs: continued maintenance, and a larger toggle switch that would expand the equipment envelope and trigger a full cockpit redesign across materials, circuitry, and the glare shield.
The third option, a different switch type entirely, avoided both. I sourced an off-the-shelf push-button switch and validated it through circuit analysis before formal testing: it drew less power, supported a higher cycle count, and introduced no long-term derating concerns.
05 / VALIDATION
06 / OUTCOME
07 / REFLECTION